FAQs

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Expand/Contract Questions and Answers

  • How can I run for City Council?
  • What will happen if I cannot claim my vehicle?
  • My car was involved in a collision and, due to damage, it is not drivable. Does it still have to have a valid registration before the police can release it?
  • I am out of the state, or out of the country, and cannot return to get the vehicle out. May I use a Power of Attorney after the 30 days has expired so someone else can get the vehicle for me?
  • What if the 30 days has expired and I own the car but my driver's license is not valid?
  • Can I allow someone else to get my vehicle out of impound BEFORE the 30 days has expired?
  • What if I own the vehicle but have not yet transferred the title into my name?
  • If I transfer ownership or add a new person or company onto the registration, can they get the car out early?
  • What if someone other than the owner was driving the vehicle when it was impounded?
  • How much will it cost to get my vehicle back?
  • How long will my vehicle be impounded?
  • Credit Cards
  • Corporate Sponsorships
  • Coolers
  • R.V. Parking
  • Re-entry
  • Development Complex Fields
  • What can/can’t I bring into the ballpark?
  • Can I bring a water bottle into the ballpark?
  • What is ZIZZY?
  • What is that statue supposed to be?
  • How far is Goodyear Ballpark from other Cactus League facilities?
  • Need Directions to the Ballpark?
  • Do you have any seating in the shade?
  • Do I need a ticket for my one-year old?
  • Can I purchase tickets by phone?
  • Wheelchairs
  • Umbrellas
  • Terrace Level
  • Team Shops
  • Tailgating
  • Suites
  • Smoking Policy
  • Scoreboard Messages
  • Safe Sitting Zones
  • Rainout/Refund Policy
  • Programs
  • Press Box
  • Pay Phones
  • Parking
  • Official Game
  • Nursing Mothers
  • Non-gameday Events
  • National Anthem Performers
  • Lost Children or Companions
  • Lost and Found
  • Kids Zone
  • Injury Disclaimer
  • Guest Services
  • Group Tickets
  • Gate Opening Times
  • Fun Money
  • Foul Balls
  • First Aid
  • Entrances
  • Elevators
  • Drinking Fountains
  • Disabled Access/Accessible Parking
  • Directions
  • Diaper Changing Stations
  • Designated Driver Program
  • Concessions
  • Concealed Weapons
  • Comment Cards
  • Code of Conduct
  • Club Seating
  • Child Assistance
  • Cameras & Video Equipment
  • Bottled Water
  • Banners & Signs
  • Bags and Purses
  • Baby Strollers
  • Automobile Assistance
  • Autographs
  • ATM Machines
  • Animals
  • Alcohol Sales
  • Aisle Policy
  • What is water waste?
  • How do I dispose of surplus or expired prescription drugs?
  • What are the Utility Service Providers in the Goodyear area?
  • How can I legally drain or backwash my swimming pool?
  • How do I flush my hot water heater?
  • When should I flush my hot water heater?
  • Does the amount of hardness in the water system vary throughout the City?
  • Is it a good idea to periodically check my water softener?
  • What is water softening?
  • What is hard water?
  • Why is my water sometimes a different color?
  • Why does my drinking water sometimes taste like chlorine?
  • Sometimes the water from my faucet is very cloudy. Is this harmful?
  • Where does my water come from?
  • Why is the water hot?
  • When does my water meter get read and how?
  • Where do I turn on my utilities?
  • How will we know the curtailment is over?
  • How does the City enforce restrictions?
  • What happens if a curtailment situation continues or gets worse?
  • Is any water use exempt from these restrictions?
  • What else can I do to reduce water use?
  • How can I see how our demand for water and supply are changing?
  • What might cause a curtailment?
  • What is your refund policy?
  • What sorts of activities are available?
  • What forms of payment is accepted?
  • What do I do if I cannot remember my login or password?
  • Is there a cost to create an account?
  • Is my online account active the moment I create it?
  • Where do I go to create an online account?
  • Where can I create an account?
  • What do I need to create an account?
  • Can I register over the phone?
  • Where is the Recreation Office located?
  • Can I play music?
  • Can you have alcohol?
  • How many people does it hold?
  • What amenities are available at the Ramadas?
  • Can you hold a date for me?
  • How far in advance do I need to reserve the Ramada?
  • When can I reserve the Ramada?
  • What is the cost?
  • How many Ramadas are available?
  • How do I dispose of surplus or expired prescription drugs?
  • Does Goodyear offer fingerprint services?
  • Does Goodyear offer vacation watch for my home?
  • Who should I contact to report stray animals?
  • Did I install my child's safety seat properly?
  • My child is under the age of 16. Does he/she need to wear a seatbelt if sitting in the rear of the vehicle?
  • My child is 4 years old, but weighs 43 pounds, does this mean he/she does not need a child restraint?
  • Does this mean that I cannot be arrested for a DUI or reckless driving on private property?
  • I had an accident in a parking lot, but the officer said he could not give the other driver who hit my car a ticket…why?
  • I saw a vehicle with no markings indicating that it was a police vehicle. Do I have to stop if this vehicle attempts to pull me over?
  • I got a ticket recently, what do I have to do now?
  • I saw a trailer that displayed speed recently, is that photo RADAR?
  • I was stopped for speeding, but the officer did not let me see the RADAR…Why?
  • I received a ticket for speeding, but when I looked at my speedometer the speed was slower than the officer said I was going.
  • What is the crime rate in Goodyear?
  • How do I get involved with community programs?
  • How can I get a job with the Police Department?
  • At the end of the 30-days, can I just go to the towing company and get my vehicle?
  • What will happen if I cannot claim my vehicle?
  • My car was involved in a collision and, due to damage, it is not drivable. Does it still have to have a valid registration before the police can release it?
  • Can I allow someone else to get my vehicle out of impound BEFORE the 30 days has expired?
  • What if I own the vehicle but have not yet transferred the title into my name?
  • If I transfer ownership or add a new person or company onto the registration, can they get the car out early?
  • What if someone other than the owner was driving the vehicle when it was impounded?
  • How much will it cost to get my vehicle back?
  • For how long will my vehicle be impounded?
  • What if my credit or debit card information changes?
  • How can I “save” my card information online so I don’t have to enter it again every time I make a payment?
  • Can I pay only a portion of my bill?
  • Will there be a charge if my debit card transaction is returned?
  • How long will it take to deduct the money from my chosen payment option?
  • Can I pay my bill with a credit or debit card at the APS counter in the City Hall lobby?
  • What are the payment options when using the C2G online program?
  • Can I use C2G to view and pay other bills I receive?
  • Is there a charge for using the C2G online program?
  • Can I use C2G to view and pay other bills I receive?
  • Is there a charge for using the C2G online program?
  • Can I view my bill online if I already pay with Automated Bill Payment?
  • What if I forget my PIN?
  • What should I do if I get “stuck” during the enrollment process and cannot continue?
  • How do I verify the “cookies” settings on my PC?
  • How do I verify the resolution settings on my monitor?
  • What are the requirements to enroll in the C2G program?
  • Will I continue to receive a paper copy of my bill?
  • How do I sign up for the C2G program?
  • Can I change the billing address listed on my account online?
  • What if my account is delinquent?
  • Who can enroll in the C2G online program?
  • What are the advantages of using the C2G program?
  • Is paying my bill online safe?
  • How do I contact Customer Service with questions or problems with my C2G account?
  • Other Helpful Resources
  • Can you recommend a lawyer? I cannot afford an attorney. Will you represent me in my lawsuit?
  • How do I serve a lawsuit on the City of Goodyear?
  • Where do I file a claim against the City of Goodyear?
  • What is the difference between the City Attorney and the County Attorney?
  • How do I make a Public Records Request for public documents?
  • Who does the City Attorney represent?
  • Can the City Attorney’s office represent private citizens?
  • How do I report graffiti that needs removal?
  • How do I report a known graffiti vandal
  • What do I do if I see graffiti in progress
  • How Do I Get Involved?
  • Why are we updating the General Plan?
  • Why do we have a General Plan?
  • What is your refund policy?
  • How far in advance do I need to make my reservation?
  • When can I reserve the pool?
  • What is the cost to rent the pool?
  • Can I bring in pool toys or flotation devices?
  • Can I bring food in?
  • What are the hours of open swim?
  • What is the pool season?
  • What is the cost during open swim?
  • Where do I report a street light that is out?
  • Where and how do I get my pet spayed or neutered?
  • What is the non-emergency Fire Department phone number?
  • What is the non-emergency Police Department phone number?
  • What are the Schools/Districts (K-12) in the Southwest Valley?
  • What are the Utility Service Providers in the Goodyear area?
  • Where do I turn on my City utilities (Water/Sewer/Trash pickup)?
  • What are the hours of City Hall?
  • When are Council Meetings Held?
  • Won't fire sprinklers detract from the beauty of my home?
  • Don’t fire sprinklers cause a lot of water damage when they operate?
  • Will all the sprinklers in my home activate if one is triggered by a fire?
  • What about my Home Owners insurance rates?
  • Won't sprinkler piping leak?
  • Can't sprinklers activate without a reason, causing water damage?
  • How expensive is a home fire sprinkler system to install?
  • What do the blue reflectors in the roadway mean?
  • Can you help get my cat out of the tree?
  • How do I dispose of Hazardous Materials?
  • Who do I contact if the Fire Lane is blocked?
  • Do you collect toys for children?
  • I have a child who plays with fire. What can I do?
  • Do you give fire extinguisher training?
  • How do I refill or check my fire extinguisher?
  • Does the fire department fill or empty pools?
  • Can you recommend a water damage cleanup company?
  • How do I clean up fire/smoke damage?
  • How do I obtain biomedical bags?
  • How do I dispose of needles/syringes?
  • How do I get my oxygen/air tanks filled?
  • Where can I get immunization shots for my child?
  • How do I obtain a Goodyear Fire Department Patch?
  • How do I schedule a fire station/apparatus tour?
  • How do I schedule a ride-along with a fire company?
  • How do I apply to be a Goodyear Firefighter?
  • What are the requirements to becoming a Goodyear Firefighter?
  • How do I obtain an Environmental Report?
  • How do I get a copy of a fire or EMS report?
  • Does the Fire Department offer CPR/First Aid classes?
  • Will you help me install my car seat?
  • Where do I get fire safety signs made?
  • Who can replace the keys to the Knox Box?
  • How do I obtain an application for a Knox Box?
  • How do I get rid of bees swarming in my yard?
  • How do I get my fire protection plans reviewed?
  • How do I schedule a fire inspection?
  • I locked my keys in the car. Can I have the Fire Department come and unlock my vehicle?
  • My smoke alarm is beeping. What does that mean?
  • What is the phone number to the fire station closest to my house?
  • What is the distance from my house to the nearest fire hydrant?
  • What is the ISO rating for my home?
  • My insurance company needs to know the distance from my house to the closest fire station. How do I get this information?
  • When do we need tack coat?
  • Does the City require two pressure tests on the sewer lines?
  • What is the typical length of a water meter?
  • When does the Temporary Backflow Preventor need to be certified?
  • Whom do I call to make an appointment for a construction inspection?
  • When are construction inspectors available for site inspections?
  • On what days will the City take BT's on a new water main?
  • How do I obtain a flushing and disinfection meter?
  • How long does it take to process a traffic control application?
  • What if I don’t have a computer?
  • How do I get to City Hall?
  • Is there an application deadline?
  • How will I be notified if I am not selected for an interview?
  • How do I check the status of my application?
  • What do I do if I experience technical difficulties?
  • What is the selection process?
  • How can I edit or delete information on my on-line job application?
  • How can I be notified when a position I am interested in becomes available?
  • How much employment history should I include in my application?
  • How do I attach a resume, cover letter, or additional information to my application?
  • How do I apply for employment?
  • Where do I go to vote in Goodyear?
  • How do I register to vote in Goodyear?
  • How can I run for City Council?
  • What do I do with my trash?
  • Does my reservation time include set up and clean up?
  • Does my reservation time include set up and clean up?
  • Can I play music?
  • Do I get keys to the facility?
  • Is smoking allowed?
  • Can you have alcohol?
  • What amenities are available?
  • What is the maximum capacity of the Community Center?
  • Can you hold a date for me?
  • How far in advance do I need to reserve the Community Center?
  • When can I reserve the Community Center?
  • What is the cost to rent the Community Center?
  • Stagnant Pool (County)
  • Residential Rental Property Ordinance (Code Compliance):
  • Recreational Vehicles (Code Compliance):
  • Property Maintenance (Code Compliance):
  • Parking of Vehicles (Code Compliance):
  • Loose animals (County)
  • Infestation of Mosquitoes or Flies (County):
  • Illegal Signs (Code Compliance):
  • Horses and Farm Animals (Development Services):
  • Grass and Weed Height (Code Compliance):
  • Graffiti (Code Compliance)
  • Garage Sales (Code Compliance)
  • Fireplaces (County):
  • Excessive and Disturbing Noise (Police):
  • Dust or Air Quality (County)
  • Curfew Hours for Minors (Police):
  • Construction Noise (Police):
  • Barking Dogs (Police):
  • Backwashing of Swimming Pools (Code Compliance):
  • Animal Droppings (Code Compliance):
  • Abandoned Vehicle (Police)
  • Abandoned Shopping Carts (Private Company)
  • May I speak at a Council Meeting?
  • Where do I go to view Agendas and Action Items?
  • How may I participate in a Council Meeting?
  • Are all Council Meetings open to the public?
  • When are Council Meetings Held?
  • When is City Hall open?