Service Termination

Stop Utility Service

To stop service you must notify the City of Goodyear by completing Stop Service Form.

Please specify a termination date at least three (3) business days after the date of submission. Contact Utilities Customer Service at 623-882-7887 with any questions.

Goodyear ordinances require all payments to be paid in full prior to reinstatement of an account by another resident. All current charges must be paid at the time that the stop service request is processed. Final bills will be generated within five (5) business days of the termination date.

Our normal business hours are Monday through Friday, 8 AM to 5 PM MST. Forms received in our office, or on-line, during regular business hours will be considered as received on that day. Forms received after 5 PM MST will be considered as received on the next business day.

SurePay Customers

Please note that your final bill will not process through a SurePay bank draft. It will be mailed to the forwarding address you specify on the Termination form.